Privacy
Privacy Policy
Elwood values and respects the privacy of its customers and website visitors. Elwood takes all reasonable care to protect and store your personal details and information and do not sell or give them away to other parties.
Elwood only collects information that is required in conducting its business. We may, as required, use your details to contact you in relation to your order for reasons such as, but not limited to, failed credit card transactions, incorrect or incomplete order information or stock availability. You will only receive communication from Elwood if you have elected to receive them as part of our mailing list or product updates. Each communication will include the option to opt out of any future communication.
In order to process and complete your order, we may be required to disclose your details to:
- Our payment gateway service provider
- Freight and/or courier companies
- Government and/or regulatory authorities as required by law
No credit card details are permanently stored by Elwood.
Your details will not be sold to anyone.
You have the right to access your personal details that are stored by Elwood. You will be required to make any such request in writing. If you would like any further information about our privacy policy you can contact us using the details below.
Security Policy
Elwood wants to ensure that you can purchase and view its website(s) with complete confidence and peace of mind. We have taken every possible measure to give you absolute security and confidence in your dealings with us.
Elwood has a secure transaction environment for commerce on the internet. Our online transaction system uses Secure Sockets Layer (SSL) 128-bit encryption technology to ensure your online shopping experience is safe, sound and secure at all times. SSL locks all information passed from you to Elwood in an encrypted envelope. It is approximated to take at least 1 trillion years to break 128-bit SSL encryption. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions.
SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Internet Explorer, Netscape, AOL, Web TV and most other browsers.
If you are concerned about using your credit card online you can contact us for information and/or assistance.